Delivery Information

 

UK Delivery

We will post orders of over £50 using first class post at a standard charge of £5 . Items costing under £50 will incur postage of £2.95.  If you require insurance please telephone for a quote. We can also do a guaranteed next day delivery for £10.00.


International Delivery

Please telephone 00 44 1823 338 399 for a shipping quote

Coco Blue will only accept orders that are in stock.  No contract exists between the purchaser and Coco Blue Boutique until a confirmation email accepting payment has been received.


Returns

Full priced items can be returned for a full refund.  The customer must send an email within seven days of receipt of product requesting a refund to [email protected]  Please include your full name and address, the date purchased, the product details and the reason for a return.

Sale or Discounted items can only be exchanged for another item.  The customer must send an email within seven days of receipt of product requesting an exchange to [email protected].  Please include your full name and address, the date purchased, the product details the reason for an exchange.

All items must be returned to the address below.  We cannot accept responsibility for returned items until they reach us.  The cost of the return is your responsibility.


Address for Returns

Coco Blue Boutique,
2 Riverside Place,
Taunton,
Somerset,
TA1 1JH,
United Kingdom

Coco Blue Boutique can not accept returns outside of the above time frame other than for faulty garments, and will not accept returns for items that have been worn or where the tags have been removed.

Coco Blue Boutique will check all items thoroughly prior to sending every order; we advise customers to also check garments on receipt and before removing the tags. Once this tag is removed, customers may only return the item if it is found to be faulty. Coco Blue Boutique can only accept returned goods that are in the same condition as at time of release, and footwear will only be accepted back if returned in its original undamaged and unmarked box. Coco Blue Boutique will refund the original credit card used for the purchase within 5-7 days of receiving the returned item(s), further to the normal quality checks. The refund includes the full value of the items returned, including UK sales taxes, but excluding postage.